Returns Policy

If you wish to return goods purchased from us please read our returns policy below. 

Returns within 14 days of delivery

  • Notification of returning goods within 14 days of delivery will be subject to full refund.
  • Returned goods must be unused, in a saleable condition and in their original packaging. 
  • Should MicroMaker Education deem the goods not to be in a saleable condition we will contact you to discuss options.
  • Refunds will be processed within 14 days from the date MicroMaker Education receive the returned goods.
  • If you wish to make a return please contact us via email support@micromaker.co.uk. 

Returns between 14 and 30 days from delivery

  • Notification of returning goods between 14 and 30 days from delivery will be subject to refund minus an administrative fee of 5% of the value of the goods returned.
  • Returned goods must be unused, in a saleable condition and in their original packaging. 
  • Should MicroMaker Education deem the goods not to be in a saleable condition we will contact you to discuss options.
  • Refunds will be processed within 14 days from the date MicroMaker Education receive the returned goods.
  • If you wish to make a return please contact us via email support@micromaker.co.uk. 

Returns more than 30 days from delivery

  • Notification of returning goods more than 30 days from delivery are not subject to a refund. However, assuming the criteria below are met we may be able to offer an exchange or credit. This is at the discretion of MicroMaker Education and will be decided on a case by case basis.
  • Returned goods must be unused, in a saleable condition and in their original packaging. 
  • If you wish to make a return please contact us via email support@micromaker.co.uk. 

Faulty Goods

  • Notification of faulty goods within 30 days of delivery are subject to a full refund. The refund will be processed within 14 days from the date MicroMaker Education recieve the faulty goods.
  • If you notify MicroMaker Education more than 30 days but less than 6 months from delivery we will offer a repair service to you. If we cannot repair the goods we will replace the item free of charge.
  • After 6 months from date of delivery MicroMaker Education are not liable to refund, repair or replace your goods. 
  • If you have a faulty item please contact us via email support@micromaker.co.uk. 
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